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Connected municipal systems

Keep your systems. Connect the answers.

Your maps live in ArcGIS. Your permits live in Tyler EnerGov. Your documents live in Laserfiche. MOSAIC connects them in one workspace so staff can follow a question across systems without rebuilding the records those systems already maintain.

MOSAIC parcel record bringing together the address, parcel details, zoning and associated permitting information for West Hollywood City Hall.
One parcel record brings together location and permitting context. Recorded West Hollywood product example, September 2026. Product imagery does not imply City or vendor endorsement.

ArcGIS supplies the location and context.

Connect published layers and geocoding services from ArcGIS Enterprise or Portal. Parcels, zoning, hazards and transit layers give records a location and give searches spatial context. Your GIS team continues maintaining the services in ArcGIS.

Staff can search by address or parcel number, choose department-specific layer presets and investigate relationships between layers. The saved search keeps the sources and method with the results, including the distance and coordinate settings used in spatial queries.

Tyler EnerGov supplies the permitting history.

MOSAIC connects Tyler EnerGov EP&L permits, plans, licenses, inspections and related files with the map. Records become searchable alongside the parcels and layers they relate to, helping staff move from a site question to the associated case history.

For example, a planning question can start with zoning conditions, identify matching parcels and lead to the permits on those parcels. Staff can inspect the results, open a record and export the available information under their access rules.

Laserfiche supplies the supporting documents.

Documents can be searched and retrieved on demand for a case or a records request. MOSAIC connects the files to the work staff are doing instead of requiring a bulk copy of the archive.

A parcel investigation can lead to its associated records and supporting files. A public records collection can gather connected material into a package with a manifest, file statuses and gaps for staff to review. Source coverage and document access are confirmed for each customer.

IT keeps control of access and setup.

MOSAIC supports Microsoft Entra ID sign-in and roles mapped from directory groups. The server applies access rules, removes sensitive fields according to role and governs exports. Municipality Studio provides a browser-based place to configure connections and available layers.

Run MOSAIC on your servers, in your cloud or hosted. The AI model interprets the question using catalog descriptions; returned records and documents remain in your systems. We agree on which sources to connect, who can access them and where MOSAIC will run.

Questions before you get started

Do we need to migrate our existing systems?

MOSAIC connects to the systems you maintain. ArcGIS continues serving your GIS data, Tyler EnerGov continues holding permitting records and Laserfiche continues holding documents. The implementation defines the connections and available sources.

Can departments see different information?

Yes. Access is based on each person’s role, with rules applied on the server. Sensitive fields and exports are governed by those permissions.

What should we bring to an integration demo?

Bring the systems you use, a representative question that crosses them and the access restrictions your team needs to preserve. We can use those to discuss source coverage and what to connect.

Make your existing investment work together.

Show us the systems you run and the question that sends your staff back and forth between them.

Book a live demo